Privacy Policy

1. Responsible Party

The responsible party for the processing of your personal data is FRFS Gobernanza Ejidal, with a business address at C. Ma. Enriqueta Camarillo 6, Xalapa, Veracruz, Mexico, reachable at info@frfsonmx.com and telephone +52 228 753 0394.

This Privacy Policy is issued in compliance with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP), published in the Diario Oficial de la Federación on 5 July 2010, and its implementing regulations. It applies to all personal data collected through the website frfsonmx.com and through any direct communication channels associated with this business.

2. Data Collected

When you use the contact form on this website, we collect the following categories of personal data:

• Identification data: your first and last name as provided.
• Contact data: your email address.
• Communication content: the content of the message you submit through the contact form.

We also collect navigation data automatically when you visit the website, which may include your IP address, browser type, operating system, referring URL, pages visited, and time spent on the site. This data is collected through cookies and similar technologies. You may refer to Section 8 and our Cookie Policy for more detail.

We do not collect sensitive personal data as defined by Article 3, Section VI of the LFPDPPP (data related to racial or ethnic origin, health condition, genetic data, religious, philosophical, or moral beliefs, union membership, political opinions, sexual preference, or biometric data).

3. Purposes of Processing

Primary purposes

The personal data you provide through the contact form is processed for the following primary purposes:

• To receive, read, and respond to inquiries submitted through the contact form.
• To identify the person making the inquiry and address their specific questions.
• To provide information about the organizational consultancy services offered by FRFS Gobernanza Ejidal.

Secondary purposes

With your separate consent, we may also process your data for:

• Sending informational communications related to governance topics for ejidos and agrarian communities.
• Internal analysis to improve the quality of our responses and services.

If you do not wish your data to be used for secondary purposes, you may indicate this by sending an email to info@frfsonmx.com with the subject line "Secondary purposes opt-out." This will not affect our ability to respond to your inquiry.

4. Legal Basis for Processing

The processing of your personal data is based on the following legal grounds under the LFPDPPP:

• Consent: By submitting the contact form and checking the consent checkbox, you provide your informed consent to the processing of your personal data for the primary purposes described in Section 3.
• Legitimate interest: Navigation data is processed on the basis of legitimate interest in maintaining and improving the technical operation of the website.
• Legal obligation: Where applicable, we may process data to comply with obligations imposed by Mexican law.

You have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

5. Third-Party Sharing

We do not sell, rent, or transfer your personal data to third parties for commercial purposes.

Your data may be shared with the following categories of third parties only to the extent strictly necessary:

• Technology service providers: hosting and web infrastructure providers who process data on our behalf under data processing agreements. These providers are bound by confidentiality obligations and may only process your data according to our instructions.
• Analytics providers: if you have consented to analytics cookies, anonymized navigation data may be shared with analytics platforms.
• Authorities: we may disclose data to competent authorities when required by law, court order, or regulatory requirement under Mexican law.

Any third-party data processor engaged by us is contractually required to maintain appropriate technical and organizational measures to protect your personal data.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by applicable law.

Contact form submissions and related correspondence are retained for a period of up to two years from the date of the last communication, after which they are securely deleted or anonymized.

Navigation and analytics data is retained in accordance with the retention periods of the respective analytics platform, generally not exceeding 26 months.

When data is no longer needed, we apply secure deletion procedures to ensure it cannot be recovered or reconstructed.

7. Your Rights (ARCO Rights)

Under the LFPDPPP, you have the following rights with respect to your personal data:

• Access (Acceso): the right to know what personal data we hold about you and how it is being used.
• Rectification (Rectificación): the right to request correction of inaccurate or incomplete data.
• Cancellation (Cancelación): the right to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent.
• Opposition (Oposición): the right to object to the processing of your personal data for specific purposes.

To exercise any of these rights, please send a written request to info@frfsonmx.com with the subject line "ARCO Rights Request." Your request must include: your full name, a description of the right you wish to exercise, and a copy of an official identification document to verify your identity.

We will respond to your request within 20 business days of receipt, as required by Article 32 of the LFPDPPP. If your request is accepted, the relevant action will be taken within 15 business days of our response.

If you believe your rights have not been adequately addressed, you have the right to file a complaint with the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI), the supervisory authority for data protection in Mexico, at www.inai.org.mx.

8. Cookies

This website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us understand how the site is used and improve your experience.

We use the following categories of cookies:

• Strictly necessary cookies: required for the website to function correctly. These cannot be disabled.
• Analytics cookies: used to collect anonymized information about how visitors interact with the site. These are only activated with your consent.
• Marketing cookies: used to deliver relevant advertising on third-party platforms. These are only activated with your consent.

You can manage your cookie preferences at any time using the "Cookie preferences" link displayed at the bottom-left of every page on this website. For complete information about the cookies we use, please refer to our Cookie Policy.

9. Minors

This website is not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe that a minor has submitted personal data through this website, please contact us at info@frfsonmx.com and we will take steps to delete that data promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of this website after any changes to this policy constitutes your acknowledgment of the updated terms. If changes affect the processing of data previously collected under a different version of this policy, we will notify affected individuals by email where we hold a valid email address.

11. Contact

For any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data, please contact us:

• Email: info@frfsonmx.com
• Address: C. Ma. Enriqueta Camarillo 6, Xalapa, Veracruz, Mexico
• Phone: +52 228 753 0394